FAQ

General


Is Heartkiss for all or for singles only?


Why is my username and password not accepted when I try to login?

In "My Page " there is alert that my chat is temporarily de-activated, but when I click on button to activate chat, it remains de-activated. why?

What is vitual kiss?

Why is there no result when I search?

Why is chat box always open?

Why is it important to logout ?

Why should I login again because I left my computer just for a cup of coffee?

What does blocked profile means?

Membership

How do I become a member ?

what are the differences in membership status or grade ?

Why should I enter my e-mail addresss ?

Can I edit my password and personal info.?

I would like to determine whom to chat or receive vitual kiss from. How do I stop this from all users?

 

My profile

How do I edit my profile information ?

Why upload photo and how do I upload?

Can I delete my membership?

 

Search & contact Miscellaneous profile

How do I search Miscellaneous members?

I can only remember other member username. How do I search this profile?

There are some members that I don't want to contacts and should not see my profile. Can I block them?

How do I save an interesting members profile?

Can I save a search ?

How does Chat work?


Good advice

My profile is rarely seen , and have almost not have contacted anyone. what do I do?

 

 

 

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Heartkiss target group

Heartkiss is for all. You don't need to be single to Join or become a member. Heartkiss dating website is for Men and Women Singles, seeking love, romance, friendship & kisses and more.



Becoming a member

You can always become a free member at Heartkiss.com. Just click on Free membership then complete the membership form. Right away you receive a link to activate your membership and that is all.

 

Membership status

Basic members have limitations to functions. As Basic, you can only have 25 mails in your inbox and 25 in your sent folder. Basic is completely free.


Standard profile have access to all functions(except that you will not be able to see profiles that have visited you ), You can start a chat, mail exchange and send a vitual kiss. You will be shown in the search results first before basic. You have 50 e-mail storage in your inbox and 50 e-mail storage in your sent folder.

Premium profile have access to all functions, it gives Basic profile possibility to start a correspondence, chat or send vitual kiss to you. You can just relax and be contacted. You will be shown in the search results first before basic and standard. You have 80 e-mail storage in your inbox and 80 e-mail storage in your sent folder.
You have advantage to see who visited your profile, how often and when.



When Standard and Premium profile is expired, You will automatically be degraded to Basic-status.

 

Login problem

To login to websites, you must activate cookies in your browser.If using
Internet Explorer, you can do this by going to "Functions > settings> Protection of personal information".
In Netscape you can do this by going to "Tools> Cookie Manager> unblock cookies".
If you can not remember your username or password, Then you can request them "Forgot login info. "
and all your login info will be sent to your email address.

 

Personal data's

If you wish to edit or change your personal data's like email-address, password and so on, Please go to "My Page > Data zone".
Also if you do not want to be contacted via chat, or receive vitual kiss, You can deactivate this functions in this same page. Here you can sign for newsletter via email, for info about new profiles or new searches(match-search), that matches your search.
Your email address will never be disclosed, but use to send password and other mentioned service, if you chose to or opt for it.

My Profile

You can add detail informations about yourself to your profile by going to "My Page> My Profile". Here you should select arrow button"Edit Profile" and complete 3 pages about yourself, and about person you searching for. You may choose to leave emty or simply complete the must not be empty field.
Profiles with photos anr often seen for about 7 times as seen as just a profile without a photo.

When you decide to upload photo to your pfofile, you can do this by following direction "Upload Photo". When you click on the button 'Browse' you find the path or all the photo files in your computer then choose the name of the photo you wish to upload. Afterwards Click 'OK' and withing seconds, your photo will be in your profile. Formats: JPG, JPEG, GIF, BMP, TIFF and PNG upto 2,5 mb. in size


Deleting your profile is easy just follow direction ' My Profile' >>> 'Delete My Profile'. You will be alerted if you really want to delete your profile.

 

Search functions

There is 6 different search functions at Heartkiss.com.
Simple search does not have many search criteria but with good result .
You can save all the profiles you found interesting on your 'Favorite page '. Simply click 'Save as favorite'. By searching favourite ,you will have all your saved favourites.
With Advance search You can search by criteria that is important to you, detail search like eye color, hair color, hair color, show photos only or city search and so on! You can also save your search so that next time you can simply repeat the same search options without filling the search form again. Online-search will show you all online profiles, but the arrow direction 'Chat' on the left or on "My Page" will show who is online and having chat activated.
If you are searching for a particular profile then use ' profile name' search.

Chat and Chat Control Box

As soon as you login, a small window or pop-up window will also be open as soon as, your main window is opened. That is your Chat Control Box. It is waiting for another member to contact you via chat. As soon as you are contacted, it will pop-up with the message from the other member.
If Chat Control Box is deactivated then, other members can not contact you. You can always deactivate or activate at "My Page".
If your chat control box did not pop-up, it means that you have deactivated it, Or you have set your browser to block popup. As Internet Explorer user, You can unblock popup under "Functions".
If you generally don't want to be contacted via chat, you may disable or deactivate completely under "My Page> Data zone" and and click 'No' to 'chat'. at the same time you may decide to accept or activate chat again by clicking 'Yes' to 'chat'.
To start a chat, you have to click on a members profile name on search result, Here you can read more about the particular member and click on 'Chat'-symbol, then you a window will popup. write a comment and click 'Start chat'. Now you must wait for the receiver to respond. to end or stop chat, click "End" and chat-window will dock on Chat Control Box.
You must be Standard or Premium profile to start chat. Basic profile can only answer chat.

 

Virtual kiss

You can send a vitual kiss to members that you wish to send to. To send a kiss, just click on the red sign.You will have to confirm before sending, and if you confirm yes, then the other will receive the kiss as soon as He or she login.
If the kiss sign is gray instead of red it means that that the receiver has deactivated vitual kiss.
You can also send vitual kiss under "My Page> Mail zone > Virtual kiss". You must know the user name to send from here. Here you will have overview of all sent and received vitual kiss.
If you wish not to receive vitual kiss then, simply deactivate under "My Page > Data zone".
You must be Standard or Premium profile to send vitual kiss but all members can receive vitual kiss.

 

Logout

Always rember to log out when you are done at Heartkiss.com. If you have left your computer for more than 20 minutes, you will be authomatically be logout. But for security reasons please logout when you are done.

 

No match

Heartkiss.com is having new members everytime and to receive a good search result, you have to reduce search criteria or options.

 

 

 

Blocked Profile

If you are not interested in particular members then, you may block them from contacting you, When they login, your profile will not show on their search result.
To have overview of all the members you have blocked, go to "My page " Click on 'Block zone '. Here you can also unblocked profiles.

 

Be Seen

It is important to upload photo so that you can be seen more often that others without.
Complete profile form (1,2,3) with a very simple and meaningful detail descriptions.
Always login often so that you are always at the top of all searches. The more you login the better you are active and the better other members are interested in you.
If you are tired of waiting to receive mail or to be contacted, then it is time you decide to be in front by contacting others first. Others are waiting for contacts just like you so, why not start it by contacting a member that you consider interesting.